Outlook Addin Privacy Policy
Effective Date: 1st March 2025
Last Updated: 1st March 2025
1. Introduction
Key and Box, a trading name of WatchLabs Ltd. ("Company," "we," "our," or "us"), is committed to protecting the privacy of individuals who use our Key and Box Outlook Add-in ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the App.
2. Information We Collect
When you use the Key and Box Outlook Add-in, we may collect the following information:
Personal Information: Your name, email address, and information you provide when interacting with the App.
Email & File Data: Content you choose to share, send, or secure using the add-in (e.g., attachments or message metadata). We process this data only to provide the requested functionality and do not access your mailbox beyond the specific items you select.
Usage Data: Technical information about how you use the App, such as device type, operating system, Outlook version, and interaction logs.
Cookies and Similar Technologies: If the add-in opens a browser-based pane, it may use cookies to improve your experience. You can manage these via your browser settings.
We do not store full payment card details. Payments (if applicable) are handled securely through our third-party payment provider (Stripe).
3. How We Use Your Information
We use your information for the following purposes:
To Provide and Operate the App: Enable secure file sharing, encryption, and add-in functionality inside Outlook.
To Improve the App: Analyse usage patterns and errors to enhance reliability and user experience.
To Communicate with You: Send updates, support responses, and security alerts.
To Enforce Terms and Policies: Ensure compliance with our policies and prevent misuse.
Legal Bases for Processing
Contractual Necessity: To provide the add-in’s functionality.
Legitimate Interests: To maintain security and improve the add-in.
Legal Obligations: To comply with applicable law.
Consent: For optional features such as marketing communications.
4. Data Sharing and Disclosure
We do not sell or rent your information. We may share limited data:
With Service Providers: For hosting, encryption, analytics, and payment processing.
For Legal Compliance: When required by law or valid authority requests.
Business Transfers: If our business is merged or acquired.
5. Data Security
We apply encryption, access controls, and monitoring to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.
6. Data Retention
We retain personal data only as long as necessary to provide the App’s functionality or meet legal obligations. File attachments processed through the add-in are only stored temporarily (if required) and then securely deleted.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Correct or update inaccurate information.
Request deletion of your information.
Object to or restrict processing.
Request data portability.
You may exercise these rights by contacting legal@keyandbox.com. We respond within one month under UK GDPR. You may also lodge complaints with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.
8. International Data Transfers
Your information may be processed on servers located outside of your country. We implement safeguards to ensure your information is protected in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted with a revised “Last Updated” date.
10. Contact Us
For questions or concerns about this Privacy Policy or the Key and Box Outlook Add-in, please contact us at:
📧 legal@keyandbox.com
